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Clinical Training Specialist
2 months ago
Overview:
- The Clinical Training Specialist is tasked with executing uniform training methodologies related to clinical practices, revenue management, and operational functions for AdventHealth Medical Group.
- This role involves collaboration with the Training Delivery Manager and leadership within the medical group to pinpoint, evaluate, prioritize, and fulfill the training and development requirements of practice personnel.
- Ideal candidates will possess in-depth knowledge of Electronic Health Records (EHR), supplementary applications, and established workflows to bolster initiatives across the Physician Enterprise and regional sectors.
Key Responsibilities:
- Facilitate EHR and supplementary training initiatives throughout the medical group.
- Provide onboarding, training, support during implementation, and ongoing enhancement efforts for new departmental integrations and healthcare providers.
- Engage in strategic planning, execution, and deployment of projects within the Physician Enterprise and regional frameworks.
- Oversee the ServiceNow ticketing system to recognize and monitor issues at the medical group level.
Qualifications:
- Understanding of adult learning principles and training methodologies in healthcare environments.
- Proven experience in the execution and coordination of diverse training strategies and techniques.
- Capability to create and present impactful training sessions and materials.
- Excellent conflict resolution and customer service abilities.
Desired Skills:
- Experience in EHR implementation and training.
- Familiarity with quality reporting and regulatory programs for physician practices.
- Proficiency in process mapping and tools such as Microsoft Visio.
Experience:
- Associate degree, certification, or 5 years of relevant experience.
- A minimum of 2 years of training experience within healthcare settings.
Licenses:
- Certification as an AdventHealth Epic Credentialed Trainer (to be acquired within 60 days).
This position provides an opportunity to engage in a collaborative atmosphere, addressing the ongoing training and educational needs of a progressive healthcare organization.
