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Team Leader

2 months ago

Los Angeles, California, United States Cold Stone Creamery Full time

Cold Stone Creamery - As a Team Leader, your role will encompass a variety of responsibilities aimed at ensuring operational excellence. You will be tasked with:

  • Training and Mentoring: Guide and develop employees and team leaders to enhance their skills and performance.
  • Task Delegation: Assign duties to team members while providing necessary follow-up to ensure completion.
  • Performance Accountability: Monitor team performance and hold members accountable for their contributions.
  • Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Cash Management: Oversee proper cash handling procedures to maintain financial integrity.
  • Inventory Control: Ensure appropriate inventory levels and manage ordering processes effectively.

This position offers an opportunity to lead a dynamic team in a vibrant environment, focusing on both employee development and customer satisfaction.