Loss Prevention Investigator

1 week ago

Hacienda Heights, California, United States Neiman Marcus Full time
About the Role

We are seeking a highly skilled Loss Prevention Investigator to join our team at Neiman Marcus Group. As a Loss Prevention Investigator, you will play a critical role in protecting our company assets, including people, property, and information systems. You will conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, accidents, and other incidents. You will also respond to emergency situations such as medical, fire, weather, and security related incidents.

Key Responsibilities
  • Provide protection of company assets including people, property, and information systems.
  • Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, accidents, and other incidents.
  • Respond to emergency situations such as medical, fire, weather, and security related incidents.
  • Interact with law enforcement agencies and emergency service personnel as needed.
  • Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.
  • Identify associates and other authorized personnel entering the facility using access control system, issuing visitor passes, and maintaining sign-in logs.
  • Perform interior & exterior patrols of the facility to prevent and detect security breaches, safety hazards, and ensure security of doors, gates, trailers, etc.
Requirements
  • Maintain a professional demeanor and appearance at all times.
  • Strong interpersonal and communication skills with associates, visitors, and vendors.
  • Excellent written communication skills and proficiency with standard office applications such as Excel, Word, PowerPoint.
  • Strong conflict resolution & de-escalation skills, with the ability to perform well under pressure.
  • Ability to operate safety & security equipment, including but not limited to: handheld radios, fire extinguishers, fire protection systems, video surveillance systems, burglar alarm systems, electronic access control systems, flashlights, and physical restraint devices.
  • Must be available to work flexible hours including days, overnights, weekends, and holidays.
About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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