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Logistics Operations Manager

1 month ago

Lafayette, Indiana, United States Jobot Full time
Job Title: Dispatch Manager

As a key member of our logistics team, the Dispatch Manager will be responsible for overseeing the daily operations of our dispatch team, ensuring the smooth and efficient transportation of goods to our clients. This is an exciting opportunity for a driven individual to take on a leadership role in our fast-paced logistics company.

Key Responsibilities:
  • Manage and coordinate the daily operations of the dispatch team.
  • Assign delivery schedules to drivers and monitor shipments to ensure timely delivery.
  • Resolve any issues or delays in the delivery process and maintain communication with drivers.
  • Ensure compliance with company policies and transportation regulations.
  • Develop and implement strategies to improve operational efficiency.
  • Handle customer inquiries and complaints, ensuring high levels of customer satisfaction.
  • Train and mentor new dispatch team members.
  • Prepare and present performance reports to senior management.
Requirements:
  • Minimum 5 years of experience as a Dispatch Manager or a similar role in the logistics industry.
  • Proven experience in managing a team.
  • Proficient in dispatch software and routing systems.
  • Excellent knowledge of transportation regulations and procedures.
  • Strong problem-solving abilities and a keen eye for detail.
  • Exceptional communication and leadership skills.
  • Ability to handle stressful situations and make decisions quickly.
  • High level of customer service orientation.
  • Bachelor's degree in Business Administration, Logistics, or a related field is preferred.

We are looking for a highly motivated and organized individual to join our team as a Dispatch Manager. If you have a passion for logistics and leadership, we encourage you to apply for this exciting opportunity.