Retail Customer Service Representative

6 days ago


Puyallup, Washington, United States Michaels Stores Full time

Job Description: As a Retail Customer Service Representative, you'll play a key role in providing exceptional customer service and driving sales growth through effective merchandising and inventory management. Your primary responsibilities will include:">

Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner;Maintaining a clean and organized store environment, including restocking shelves, processing merchandise, and performing other tasks as needed;Assisting with visual merchandising and inventory management, including setting up displays and replenishing stock levels;Helping to drive sales growth through effective merchandising and inventory management strategies;Participating in ongoing training and development opportunities to enhance your skills and knowledge.

Physical Requirements: This role requires the ability to stand for long periods, move throughout the store, and perform various physical tasks, such as bending, lifting, and carrying boxes and other items. If you have any concerns or limitations, please discuss them with us so we can explore possible accommodations.

Work Environment: Our store is located in a public retail area with climate-controlled spaces. You may be required to work in outdoor areas, such as retrieving shopping carts or unloading trucks. Please note that some stock rooms may not be climate-controlled, and frame shops contain glass cutters and heat presses. Work hours include nights, weekends, and early mornings.



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