Credit Manager

3 days ago


Victoria, Texas, United States BUDDYS HOME FURNISHING Full time
About the Role

We are seeking a highly skilled and experienced Credit Manager to join our team at Buddys Home Furnishing. As a key member of our store operations team, you will play a critical role in ensuring the smooth day-to-day operations of our store.

Key Responsibilities
  • Customer Acquisition and Retention: Acquire and maintain customers by providing exceptional customer service and promoting timely rental/lease agreement renewal payments.
  • Store Operations Management: Assist in managing store personnel, direct activities of one or more employees, and ensure compliance with all applicable federal, state, and local statutes.
  • Reporting and Documentation: Decipher, prepare, and review store reports, document all customer commitments, and ensure company standards for renewals, delinquencies, and store collections are satisfied.
  • Inventory and Cash Management: Manage customer accounts, inventory, and cash assets, and prepare daily work schedules, delivery schedules, and assign tasks.
  • Marketing and Quality Control: Follow monthly marketing plans, maintain internal quality control standards, and ensure company standards for renewals, delinquencies, and store collections are satisfied.
Requirements
  • Effective Organizational Skills: Ability to prioritize tasks, manage multiple priorities simultaneously, and maintain a professional appearance.
  • Established Collection Skills: Proven experience in collections, negotiation, and conflict resolution.
  • Good Communication Skills: Excellent written and verbal communication skills, with the ability to read, write, and communicate effectively with employees and customers.
  • Education and Experience: Two years' experience in a retail or business environment, with a focus on customer service, account management, sales, and merchandising.
Working Conditions

The Credit Manager will work in a fast-paced retail environment, with regular and consistent attendance required, including nights and weekends as business dictates. The position requires prolonged driving and standing, as well as the ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics.


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