Sales and Client Relations Representative
4 days ago
About Us
At Elements Massage, we pride ourselves on providing a unique and personalized experience for each and every one of our clients. Our studio is dedicated to helping people achieve optimal well-being through expert massage therapy and wellness programs.
Why Work With Us
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer service and creating a positive experience for our clients.
Job Summary
We are seeking a highly motivated Sales and Client Relations Representative to join our team. In this role, you will be responsible for creating exceptional experiences for our clients by providing top-notch customer service and selling our monthly wellness program.
Responsibilities
As a Sales and Client Relations Representative, your primary responsibilities will include:
- Providing excellent customer service to all clients, ensuring their experience is exceptional from start to finish.
- Selling our monthly wellness program by following our proven sales process and building customer loyalty.
- Working closely with our massage therapists and management team to create a positive and welcoming environment for our clients.
- Ensuring that client appointment paperwork and payment processes are efficient and accurate.
Requirements
To be successful in this role, you will need:
- Prior retail sales experience, preferably in a spa-like or similar environment.
- Excellent communication and interpersonal skills, with the ability to listen actively and build strong relationships with clients.
- Familiarity with modern office tools and systems, including scheduling and payment software.
- A passion for delivering exceptional customer service and creating a positive work environment.
What We Offer
As a valued member of our team, you will enjoy:
- A competitive hourly rate of $17 per hour.
- Bonuses based on monthly conversion numbers.
- A complimentary monthly massage at our studio.
- Birthday bonus and other perks to come
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