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Customer Service Representative

2 months ago

Aransas Pass, Texas, United States Third Coast NAPA Full time
About the Role

As a Counter Salesperson at Third Coast Distributing, you will play a vital role in delivering exceptional customer experiences and building long-lasting relationships with our clients. Reporting directly to the Store Manager, you will be responsible for providing outstanding service, operating a cash register, and navigating our computer and paper catalog systems.

Key Responsibilities
  • Customer Service: Provide top-notch customer experiences, ensuring that every interaction is positive and professional.
  • Inventory Management: Effectively manage inventory, including operating a cash register and navigating computer and paper catalog systems.
  • Product Knowledge: Demonstrate a thorough understanding of our products, including features, benefits, and warranty policies, to assist customers in making informed purchasing decisions.
  • Team Collaboration: Work closely with other NAPA team members to provide exceptional customer service and support.
  • Store Maintenance: Maintain a clean and organized store environment, including the front counter, sales floor, and back areas.
About You

We are seeking a highly motivated and customer-focused individual with a minimum of 1 year of experience working in a retail environment. Prior automotive experience or knowledge is a plus. If you enjoy working in a fast-paced environment and have excellent communication skills, we encourage you to apply.

Please note that this job description is not an exhaustive list of duties performed, but rather a reflection of typical work performed in the position. The job description does not restrict supervisors from assigning additional responsibilities not specified in the job description.