Housekeeping Supervisor
18 hours ago
At Dimension Hospitality, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Atlanta Marriott NW. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and hospitality in our hotel.
Job Summary:The Housekeeping Supervisor will supervise a team of Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies to ensure they meet our high standards. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:- Assign work to Room Attendants and train associates in housekeeping duties, ensuring that all tasks are completed to a high standard.
- Post room occupancy records and maintain accurate records of guestroom status.
- Respond to guest complaints regarding housekeeping service or equipment, resolving issues promptly and professionally.
- Write requisitions for room supplies and furniture renovation or replacements, ensuring that all necessary materials are ordered in a timely manner.
- Examine carpets, drapes, and furniture for stains, damage, or wear, reporting any issues to the Executive Housekeeper.
- Check and count linens and supplies, ensuring that all inventory is accurate and up-to-date.
- Record inspection results and notify cleaning personnel of any inadequacies.
- Communicate with other hotel departments regarding problems that need their attention, ensuring that all issues are resolved promptly.
- Ensure key control policies are followed, maintaining the security and integrity of our hotel.
- Take the initiative to greet guests in a friendly and warm manner, providing exceptional customer service at all times.
- High school diploma preferred.
- At least 2-3 years of housekeeping experience required.
- Licenses/Certifications: N/A.
- Health Insurance: (Full-Time associates) Benefits are effective the 1st day of the month following the date you complete your enrollment, not to exceed 60 days of employment.
- Retirement Savings (401k).
- Paid vacation: Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
- Flexible Sick Days: We offer flexible sick time which means you may use the time as personal time. Eligibility for this time begins after 90 days of service (you will begin accruing on your first day).
- We offer free meals to our associates. Also, you are eligible for 20% meal discount at Marriott Restaurants.
- Hotel room discount at Marriott International. In addition, hotel room discount at Dimension Hospitality managed hotels.
- Tuition reimbursement.
- Room for growth.
- And much more.
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