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Heavy Capacity Scale Technician
2 months ago
RMH Systems Inc. is seeking a skilled and detail-oriented individual to fill the position of Heavy Capacity Scale Technician. As a key member of our team, you will be responsible for servicing, maintaining, and installing industrial scales in various settings.
Key Responsibilities- Perform diagnostics, service repairs, and preventative maintenance on industrial scales in manufacturing settings, floor scales, and truck scales at customer sites.
- Drive the Test truck as needed, and handle large-scale projects that require weights that can only be transported by the test truck.
- Work as part of a cohesive team within the shop to meet customer needs, including assisting, mentoring, or sharing knowledge with other technicians in the shop as appropriate.
- Perform emergency repair to malfunctioning equipment at customer site.
- Involved in equipment installations, as needed.
- Complete annual inspection programs for customers.
- One-on-one customer interaction - Maintain communication with the customer and answer questions relative to the work being performed. Make recommendations for additional work that needs to be completed.
- Work with inside sales to order replacement parts, as needed.
- Maintain knowledge of existing products and pursue additional technical and product knowledge by actively participating in the training programs. This includes manufacturer training and on-the-job training.
- Complete service report explaining the reason for the call, equipment info, and what work was performed. Tech will also complete any other required paperwork based on state regulations.
- High School diploma or GED equivalent required.
- Associate degree in a related field preferred.
- 2 years of Mechanical experience required. Electrical experience preferred.
- Ability to perform repairs and maintenance on equipment following technical manuals and diagnostic procedures.
- Must attain State Scale Technician License within first 6 months.
- Valid Driver's/Chauffeurs License required, and be eligible to drive per respective state law based on office location.
- CDL required, or must obtain within first 6 months of employment. Must register with the Clearing House upon attaining CDL or upon hire.
- Safety-oriented attitude required.
- Strong communication skills.
- Customer service orientation.
- Basic computer knowledge and the ability to operate diagnostic software.
- This position requires 10-20% overnight travel as needed.
- Competitive hourly wage, OT, and bonuses.
- Insurance coverage - medical with traditional plan or high deductible with HSA, dental, vision, life, short and long term disability.
- Pre-tax flexible spending accounts for medical and childcare.
- 401(k) with company match.
- PTO.
