School Operations Manager

1 month ago

Columbus, Ohio, United States KIPP DC Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Associate to join our team at KIPP Columbus. The successful candidate will be responsible for overseeing all operational functions necessary to run a high-performing school, including systems supporting maintenance, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, human resource administration, and academic operations support.

Key Responsibilities
  • Develop and maintain the school-wide operations vision that supports and operationalizes the academic and cultural vision of the school.
  • Manage, coach, and develop school operations team members and hold them accountable to goals and outcomes.
  • Serve as the primary point of contact for School Operations, responding to requests and collaborating with teammates across the region to build scalable, region-wide systems, policies, and procedures.
  • Work closely with the School Leader to order and actively manage supply inventory throughout the year.
  • Manage the school purchasing process by establishing clear systems for staff to request items, placing orders with vendors, tracking delivery, and coding and submitting purchase orders, invoices, and reimbursement requests.
  • Oversee most facilities issues, including maintenance, managing staff/vendors, aesthetics, shared space agreements, and school safety.
  • Serve as the eyes and ears of the school to ensure that all school operations run seamlessly each and every day, proactively problem-solving and developing systems where needed.
  • Support overseeing all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery in collaboration with regional leaders.
  • Oversee school arrival and dismissal procedures, and setting and managing staff duty schedules.
  • Own all logistics (transportation, lodging, meals, staffing plan, etc.) of all off-site field trips and all on-site special events.
  • Serve as point person for hosting visitors on school tours and hosting school events.
  • Ensure that students and staff have access to needed technology and work with the Tech Team to plan technology-related enhancements.
  • Lead the school opening/start-up process each year to ensure that doors are ready to open by ordering furniture, equipment, instructional supplies, and ensuring that student services (food service, transportation) are ready to go in collaboration with the Director of School Operations.
  • Manage and support systems for and maintain accurate student data and information in compliance with federal, state, regional, and school expectations.
  • Work with the School Leaders to manage the logistical elements of all major student assessments.
  • Manage logistics of report cards/progress reports/transcripts.
  • Support the management of student recruitment strategies to ensure that the school begins the academic year with full classes and actively recruits to fill open seats.
  • Ensure that parent info sessions, school tours, and the lottery and enrollment process are tightly planned and executed.
  • Ensure that the school is prepared for emergencies by conducting all drills and training staff on emergency plans.
  • Partner with regional HR/recruitment on the new hire process (interviews, new hire offer letters, onboarding, operations preparations).
Requirements
  • Bachelor's degree or 3 to 7 years of work experience, preferably in education and/or business or operations management.
  • Demonstrated management and leadership skills (at least 2 years managing a team or multiple large projects).
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results.
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building.
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly.
  • Team player with strong interpersonal and stakeholder management and relationship building skills.
  • Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence.
  • High level of comfort with financial oversight and budgetary tracking.
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff.
  • Excellent organizational, verbal, and written communication skills.
  • Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, and Microsoft Excel.
  • Desire to continuously learn and increase effectiveness as a professional.
  • Belief that outstanding school leaders, staff, and teachers can achieve excellent outcomes for all students.
  • Ability to persevere with a sense of optimism, strong problem-solving skills, and desire to learn and grow in a collaborative professional learning community.
  • Willingness, and commitment, to go above and beyond to prove the possible with students.
  • Ability to multi-task and work within an ambiguous, fast-moving, start-up environment, while driving toward clarity and solutions.
  • Excellent written and oral communication skills.
  • Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high levels of responsibility and multiple priorities.
  • Model the values of KIPP Columbus (Imagine, Navigate, Seek, Persevere, Integrity, Responsibility, and Empathy).
Additional Information

KIPP Columbus offers a generous salary and a comprehensive benefit plan including medical, dental, and vision insurance, as well as group term life insurance, FSA, retirement plan, and paid time off.

KIPP Columbus is committed to a policy of equal treatment for all individuals applying to the school for consideration of any position (admission, employment, etc.). KIPP Columbus does not discriminate on the basis of disability, gender, nationality, race or ethnicity, religion, sexual orientation, or any other characteristic that is contained in the definition of hate crimes set forth in Section of the Ohio Revised Code.

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