Sales Representative
4 weeks ago
As a Sales Representative at Club Pilates, you will play a key role in assisting the General Manager with new membership sales. Your primary objective will be to bring new members to the studio, build a strong relationship, and provide a positive experience to successfully move them through the sales process to a membership sale. Additionally, you will assist with retaining and providing unmatched customer service to current members.
Key Responsibilities:
- Execute the sales process of lead generation, follow-up, and close
- Conduct tours of the facility while establishing a relationship and targeting individual's goals and needs
- Meet and/or exceed personal sales goals
- Emphasize and enforce objectives of the studio as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, and community events) to promote the studio
- Operate studio gym software (Club Ready)
- Follow up and follow through activities with prospective clients via in-person, over the phone and email
- Merchandise and stock inventory for retail clothing and other items
- Attend and complete all relative training programs
- Take pictures for social media platforms
- Light cleaning of the retail area, studio, and restrooms
- Other duties as assigned
Requirements:
- Excellent sales, communication, and customer service skills required
- Warm welcoming and engaging personality
- Ability to build strong customer relationships
- Goal-oriented with an ability to achieve sales in memberships, retail, and private training
- Self-motivated and takes initiative
- Must have proficient computer skills and ability to learn and use the ClubReady software system
- Must be have excellent communication skills via in-person, phone and email
- Strong organizational and multi-tasking skills
- Must be able to work under pressure and meet tight deadlines
- Authorization to work in the United States required
Compensation and Perks:
- This position offers a very competitive base rate
- Commission paid on personal sales
- Training Opportunities
- Huge opportunities for growth within the studios including additional sales and management positions
- Employee Retail Discounts
- Complimentary membership
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