Operations Team Lead
5 days ago
We are seeking a skilled Service Manager to oversee the maintenance and repair of commercial laundry equipment. This role involves managing a team of technicians, ensuring timely service delivery, and maintaining high levels of productivity.
Key Responsibilities:
- Manage and maintain commercial laundry equipment to ensure optimal performance.
- Supervise technicians in their daily tasks, providing guidance and support as needed.
- Create and manage schedules for field technicians, prioritizing tasks and ensuring efficient service delivery.
- Evaluate technician performance, providing constructive feedback and coaching to improve skills.
- Provide leadership and support to both field and in-house technicians, fostering a positive and productive work environment.
- Maintain accurate records of work orders, inventory, and equipment maintenance.
- Communicate effectively with customers, resolving issues promptly and professionally.
Requirements:
- Proficient in basic computer skills, including data entry, Outlook, Excel, and Word.
- Clean driving record and valid driver's license.
- Experience in maintaining commercial laundry equipment is highly desirable.
- Strong attention to detail and ability to work independently with minimal supervision.
- Estimated salary: $60,000 - $80,000 per annum.
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