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Training Development Specialist

2 months ago


Jacksonville, Florida, United States Coastline Federal Credit Union Full time
About the Role

We are seeking a highly skilled Training Development Specialist to join our team at Coastline Federal Credit Union. As a key member of our organization, you will be responsible for designing and implementing training programs that enhance the skills and knowledge of our employees.

Key Responsibilities
  • Develop and Implement Training Programs: Create and deliver training materials, including individual training plans, group instructions, demonstrations, and videos, to ensure our employees have the necessary skills to excel in their roles.
  • Manage Learning Management System: Oversee the administration of our learning management system, scheduling annual compliance trainings, and ensuring all employees have access to the necessary training resources.
  • Design and Maintain Training Guides: Develop and maintain comprehensive training guides, manuals, procedures, and digital aids to facilitate effective learning experiences and support employee development.
  • Research and Create Training Sessions: Conduct research and create training sessions on various topics, including products and services, member service skills, sales skills, procedures, and refresher trainings, to keep our employees up-to-date with the latest industry knowledge.
  • Stay Current with Industry Trends: Research new and creative methods of training to assist with employee engagement and retention, ensuring our training programs remain relevant and effective.
Requirements
  • Experience: Minimum 2 years of relevant work experience in training, with a strong background in adult learning principles and instructional design.
  • Passion for Service: Demonstrate a commitment to delivering exceptional service to our members, aligning with our credit union's mission, vision, and values.
  • Autonomous Thinker: Exhibit the ability to work independently, creating and implementing training materials, and making decisions that support the success of our employees and members.
About Coastline Federal Credit Union
  • Purpose-Driven Culture: Join a team that believes in the power of community and making a difference in the lives of our members.
  • Career Growth: We are committed to your professional development and provide opportunities for advancement, helping you grow and succeed in your career.
  • Comprehensive Benefits: Enjoy a range of benefits, including Medical, Dental, and Vision Insurance, Paid Time Off, 401k with Company Match, paid holidays, and exclusive discounts on entertainment, theme parks, and more.