Senior Cloud Operations Specialist Solutions Architect

4 weeks ago

Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Cloud Operations Specialist Solutions Architect to join our team at Amazon. As a key member of our Cloud Operations team, you will be responsible for executing technical activities on GTM motions for AWS Cloud Operations services to expand adoption of these services into new or existing customer portfolios.

This position will help worldwide customers adopt services such as Amazon CloudWatch, AWS X-Ray, Amazon Managed Service for Prometheus, Amazon Managed Grafana, and AWS Distro for OpenTelemetry.

Key Responsibilities
  • Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
  • Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges.
  • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
  • Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.
  • Develop and support an AWS internal community of technical subject matter experts worldwide.
  • Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Basic Qualifications
  • 7+ years design/implementation/consulting experience of distributed applications
  • 5+ years management of technical, customer facing resources
  • 5+ years of working in the cloud operations domain in designing, and implementing services and solutions
Preferred Qualifications
  • Experience with presentations and speaking with executives, IT, management, and developers
  • Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
  • Bachelor's degree in computer science, engineering, mathematics or equivalent
  • History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises
  • Experience migrating or transforming legacy customer solutions to the cloud
  • Familiarity with common enterprise services and working knowledge of software development tools and methodologies
  • Strong written and verbal communication skills with a high degree of comfort speaking with executives, IT Management, and developers.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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