Logistics Operations Specialist

2 weeks ago


Reston, Virginia, United States CRG Full time

Logistics Coordinator Opportunity

About the Role: We are seeking a skilled Logistics Coordinator to join our team at CRG Contractors. As a key member of our logistics team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring the smooth operation of our logistics operations.

Key Responsibilities:

  • Provide timely and effective support to customers and business partners via phone and email
  • Handle customer complaints in a professional and courteous manner
  • Diagnose and resolve problems or issues in a timely and efficient manner
  • Monitor the progress of delivery routes and ensure timely delivery
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

Requirements:

  • High school diploma or equivalent
  • 1-year of related experience
  • Strong customer service skills and ability to resolve issues
  • Solid multitasking and organizational skills
  • Ability to thrive under pressure and deliver solutions that exceed customer expectations

Benefits: CRG Contractors offers a comprehensive benefits package to eligible employees, including medical, vision, and dental insurance, 401(k) matching, and more.

Category Code: JN003, JN014



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