Hotline Crisis Intervention Specialist

4 days ago


Tempe, Arizona, United States La Frontera Center Inc. Full time
Job Description

La Frontera Center Inc. is seeking a skilled Crisis Paraprofessional to join our team in providing remote crisis chat and text interventions for individuals in need.

Key Responsibilities:

  • Provide timely and professional crisis interventions via chat and text.
  • Assess clinical situations and needs of individuals, providing safe and effective interventions.
  • Complete thorough and accurate clinical documentation, including referrals to available services.
  • Collaborate with internal and external clients, maintaining a positive attitude and flexibility.
  • Attend required meetings and trainings, with flexibility to work beyond scheduled hours as needed.

Requirements:

  • Bachelor's Degree in Psychology, Counseling, Social Work, or a related field.
  • High school diploma and some awareness/education in Psychology, Counseling, Social Work, or a related field preferred.
  • Crisis, call center, and chat/text experience preferred.

What We Offer:

  • Generous PTO and paid holidays.
  • Medical, dental, and vision plans.
  • 403(b) retirement plan and retirement allowance.
  • Company-paid life/AD&D and long-term disability insurance.
  • Tuition reimbursement and elder care assistance.

La Frontera Center Inc. is an EEO/AA Employer and is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology and The Commission on Accreditation of Rehabilitation Facilities.



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