Site Reliability Engineer

6 days ago

Atlanta, Georgia, United States Jobs for Humanity Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our innovative Platform Service Delivery team at FIS Global. As a key member of our team, you will play a critical role in ensuring the high stability, reduced Service Downtime, and improved Quality of Service for our clients.

Key Responsibilities
  • Participate in day-to-day operations of the team, including changes and incident management.
  • Lead incident triage calls and follow up on root cause analysis.
  • Configure and deploy product releases into production and verify for quality work.
  • Participate in data center and infrastructure change activities.
  • Develop monitoring and alerting for payments platform.
  • Identify repetitive non-value adding tasks and automate them using coding and scripting.
  • Actively participate and contribute in team meetings and team building activities.
Requirements
  • At least 2-3 years of experience in building and supporting application infrastructure in a private and/or public cloud.
  • Automation tools associated with infrastructure as code, deployment, and configuration management (Ansible, Terraform, Helm, Harness).
  • Knowledgeable of engineering practices (source control systems, release and deployment patterns).
  • Hands-on experience in engineering environments (Cloud Service Providers (Azure), Private Cloud).
  • Experienced with engineering deployment technologies (containers, databases, packages).
  • 2-3 years of change management experience on ITSM tools like Service Now.
  • Experience initiating and leading or participating in resolution of incidents.
  • 2-3 years of experience developing and implementing effective monitoring on standard tools similar to Splunk and Dynatrace.
  • Knowledge and skills to comfortably work on Unix Systems, IBM Technologies like WebSphere AS and MQ, and Oracle.
  • Self-starter and someone who can run with minimal supervision.
Preferred Qualifications
  • Hands-on experience in developing and implementing production monitoring.
  • Experience and good understanding of networking.
  • Hands-on Unix shell scripting, Perl/Python programming experience.
  • General knowledge of trends in payments processing industry like RTP, ACH, and Wires.
About FIS

FIS is a leading provider of financial services technology solutions. We are committed to providing our employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $89,820.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location.

FIS is an equal opportunity employer and is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

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