Senior Site Reliability Engineer

17 hours ago

Atlanta, Georgia, United States STORD Full time
About Stord

Stord is a leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. With a strong presence in the market, Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

Job Description

We are seeking a highly skilled Senior Site Reliability Engineer to join our team. As a key member of our SRE team, you will be responsible for designing and implementing a resilient, efficient, and secure infrastructure and platform that meets the needs of our customers. You will work closely with cross-functional teams to deliver high-quality products and services at scale, while ensuring operational excellence and continuous improvement.

Key Responsibilities
  • Collaborate with cross-functional teams to design and implement CI/CD pipelines that automate fast and safe delivery of software to our customers.
  • Lead efforts in automating deployment, monitoring, and infrastructure management.
  • Proactively identify and resolve performance bottlenecks, system failures, and security vulnerabilities.
  • Develop SLOs and SLIs to manage risk through continuous monitoring and measurement of system performance.
  • Build, manage and deploy highly available, self-healing, customer facing production infrastructure and applications using Docker, Kubernetes, Helm and Terraform.
  • Leverage 12 Factor App methodology when building and deploying all our services and systems.
  • Implement best practice infrastructure as code (IaC) principles for configuration management and deployment of infrastructure.
  • Enhance operational efficiency by identifying repetitive tasks and developing automation to eliminate toil work.
  • Implement robust metrics, monitoring and alerting for proactive issue identification and resolution.
  • Participate in incident response, on-call rotation and post-incident reviews to ensure 24/7 availability of critical systems and to learn from failures and continuously improve system reliability.
  • Implement and enforce security best practices for infrastructure and applications.
  • Collaborate with security teams to ensure compliance with industry standards and regulations.
Requirements
  • Proven experience as a Senior DevOps Engineer or Senior Site Reliability Engineer.
  • Strong expertise in cloud platforms such as AWS, GCP or Azure.
  • Strong experience with CI/CD tools (Github Actions, GitLab CI, CircleCI) and version control systems (Git).
  • Proficiency with infrastructure-as-code tools (e.g., Terraform, Ansible, Cloudformation).
  • Hands-on experience with container orchestration tools like Docker and Kubernetes.
  • Solid understanding of networking, security, and system engineering.
  • Experience with monitoring and logging tools (e.g., Datadog, Prometheus, Grafana, ELK stack).
  • Strong scripting skills in languages such as Python, Shell or similar.
  • Familiarity with security best practices and compliance requirements.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work collaboratively in a fast-paced, agile environment.
  • Passion for building the highest-quality solutions for the long term that delight the customer (both internal and external customers).
  • Automation first mindset.
  • High degree of ownership and pride for work.
What We Offer
  • Competitive salary and bonus.
  • Friendly, Passionate, and Intelligent Employee Base.
  • Creative Problem Solving and Entrepreneurial Thinking.
  • Fast-Paced Environment.
  • Low-Ego, Solution-Driven Culture.
  • Community Involvement and Volunteer Opportunities.
  • Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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