Customer Experience Specialist

3 days ago


Ann Arbor, Michigan, United States J. Jill Full time

J. Jill is seeking a charismatic Customer Experience Specialist to join our sales team. As a Sales Associate, you will play a vital role in creating memorable customer experiences by offering personalized product recommendations and exceptional service. Your goal will be to build strong relationships with customers and drive repeat business through excellent communication skills and product knowledge.

Main Responsibilities
  • Engage customers promptly and re-engage them throughout their shopping experience, using your knowledge of products to make personalized recommendations.
  • Assist customers in finding the perfect look by suggesting layering and accessorizing options, and provide guidance on how to care for their purchases.
  • Work collaboratively with colleagues to maintain a well-stocked and visually appealing sales floor.

The estimated annual salary for this position is around $48,000, depending on experience and location. This is a full-time opportunity with a comprehensive benefits package and opportunities for growth and development within the company.



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