Part-Time Customer Service Representative
4 days ago
Currency Exchange International (CXI) is a leading provider of foreign exchange services, operating as a Money Service Business in the United States and Canada.
We offer a wide range of financial solutions to individuals and businesses, leveraging our expertise and technology to deliver efficient and personalized service.
Job SummaryWe are seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team at our branch location in Chicago, IL.
As a Part-Time Customer Service Representative, you will be the face of our company, interacting with customers and providing exceptional service to meet their financial needs.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process customer transactions, including currency exchange and other financial services.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Stay up-to-date with company policies, procedures, and products to provide informed service to customers.
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
- Basic computer knowledge and proficiency in Microsoft Office applications.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Previous customer service experience, preferably in a financial services environment.
- Competitive hourly rate.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Comprehensive training program to ensure success in the role.
Currency Exchange International is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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