Sales and Service Specialist

3 days ago


Fort Lupton, Colorado, United States Silver Stem Fine Cannabis Full time
Company Overview

Silver Stem Fine Cannabis is seeking a highly skilled and motivated Lead Retail Sales Associate Lead Budtender to join their team. As a key member of the retail staff, this individual will play a crucial role in maintaining the high standards of customer service and product knowledge.

Key Responsibilities
• Greet and assist customers, vendors, and visitors in a friendly and helpful manner following check-in protocol
• Proper phone and email etiquette
• Complete knowledge of our Silver Seeds membership program and its benefits
• Complete understanding of our Primary Patient Program and its benefits
• Understand and fully utilize SSFC's Point of Sale (POS) system, Flowhub
• Opening and Closing procedures
• Accurately handle cash transactions and maintain a balanced cash register
• Maintain a clean and organized work environment
• Adding products into virtual shopping carts in the POS and adhering to state-mandated daily sales limit
• Provide product recommendations and educate customers on cannabis products
• Adhere to all state and local regulations regarding the sale of cannabis products
• Adhere to SSFC policies and procedures
• Assist with the completion of daily store operations
• Assist with daily inventory audit procedures
• Maintaining knowledge of company security requirements

Requirements
• Must be 21 years of age or older
• Excellent customer service and communication skills
• Knowledge of different cannabis strains and products
• Experience working in a retail or customer service environment
• Ability to work in a fast-paced and dynamic work environment
• Good written and verbal communication skills
• Must have obtained a valid Employee Badge from the Colorado Marijuana Enforcement Division before the date of hire
• Must be able to lift up to 25 lbs. individually
• Must be able to sit, stand, stoop, crouch, reach, and lift for long periods

Benefits
• Employee discount, Paid Time off
• Medical, Vision, and Dental coverage (offered to full-time employees only)
• Estimated Salary Range: $16.50 - $17.00 per hour.

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