Retail Sales Associate
3 days ago
The Silver Stem Fine Cannabis Lead Retail Sales Associate Lead Budtender plays a pivotal role in representing the company on the retail level, serving as the face of the brand. This individual interacts with patrons, guiding them to fully enjoy their experience, gain knowledge of products and accessories, and ultimately return to the establishment.
This position requires excellent customer service and communication skills, knowledge of different cannabis strains and products, and experience working in a retail or customer service environment.
Responsibilities
• All Front Desk Associate duties and responsibilities
• Patient intake (Dual-use and medical licensed locations only)
• Greet and assist customers, vendors, and visitors in a friendly and helpful manner following check-in protocol
• Proper phone and email etiquette
• Complete knowledge of our Silver Seeds membership program and its benefits
• Complete understanding of our Primary Patient Program and its benefits
• Understand and fully utilize SSFC's Point of Sale (POS) system, Flowhub
• Opening and Closing procedures
• Accurately handle cash transactions and maintain a balanced cash register
• Maintain a clean and organized work environment
• Adding products into virtual shopping carts in the POS and adhering to state-mandated daily sales limit
• Provide product recommendations and educate customers on cannabis products
• Adhere to all state and local regulations regarding the sale of cannabis products
• Adhere to SSFC policies and procedures
• Assist with the completion of daily store operations
• Assist with daily inventory audit procedures
• Maintaining knowledge of company security requirements
Estimated Salary Range: $16.50 - $17.00 per hour.
Benefits
• Employee discount, Paid Time off
• Medical, Vision, and Dental coverage (offered to full-time employees only)
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