Dispatch Operations Specialist
5 days ago
PABCO Building Products, LLC is a top manufacturer of concrete masonry products in the Western United States. With a strong focus on customer satisfaction, we are looking for a skilled Customer Service/Dispatch Rep to join our team. This role is perfect for someone who enjoys providing exceptional customer service, coordinating logistics, and ensuring seamless communication between teams.
About the RoleThe Customer Service/Dispatch Rep will be responsible for supporting our sales, yard team, and dispatch operations. Key responsibilities include:
- Receiving and directing phone calls from customers and internal stakeholders.
- Covering the guard shack during breaks and lunches, verifying driver information, and counting products.
- Maintaining effective communication between dispatch and yard personnel.
- Processing delivery notes, notifying dispatch, and signing paperwork.
This role requires strong organizational skills, attention to detail, and excellent communication skills. If you're a self-motivated individual with a passion for delivering exceptional customer service, we want to hear from you
Key ResponsibilitiesIn addition to the above, the Customer Service/Dispatch Rep will:
- Provide marketing support for sales representatives and inside sales coordinator.
- Assist in inventory management and maintenance of marketing materials.
- Collaborate with sales teams to coordinate custom orders and provide outstanding customer service.
- Develop a thorough understanding of our products and recommended installation procedures.
- Support the setup and maintenance of product displays.
- Answer customer inquiries about products, orders, invoicing, and pricing.
- Prepare and submit weekly and monthly reports on retention.
- Process and file documentation in SAP, SharePoint, and other systems.
To succeed in this role, you must have:
- A high school diploma or equivalent, or at least three years of customer service or dispatch experience.
- Strong basic math, reading, and writing skills.
- SAP experience is beneficial but not mandatory.
- A proven ability to prioritize tasks and maintain organization in a fast-paced environment.
- Exceptional communication, teamwork, problem-solving, and interpersonal skills.
We provide a comprehensive benefits package, including medical, dental, and life insurance, disability benefits, 401(k) matching, and wellness programs. Our competitive salary range for this position is $20-$23 per hour, based on experience.
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Dispatch Operations Specialist
5 days ago
Fort Lupton, Colorado, United States PABCO Building Products, LLC. Full timeAbout the RoleThe ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring timely delivery of products.
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Senior Financial Operations Specialist
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Financial Operations Specialist
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