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Solution Architect

2 months ago

Charlotte, North Carolina, United States Integration Appliance, Inc. Full time
Job Title: Solution Architect

We are seeking a highly skilled Solution Architect to join our team at Intapp. As a key member of our Strategic Account Programs team, you will be responsible for designing and delivering solutions that empower our clients to maximize their investment.

The ideal candidate will have a strong technical background, excellent analytical and troubleshooting skills, and the ability to effectively collaborate with senior business and technology leaders at law firms.

Responsibilities:

  • Formulate a comprehensive client solution strategy that encompasses the delivery of Intapp products, including seamless integrations with the client's other systems.
  • Direct the project implementation team in delivering Intapp solutions, which may include, but not limited to, Intapp Risk, Time, Walls, Integration Services, CRM, and Relationships.
  • Collaborate closely with resources from the project implementation team, especially the Principal Consultant, to convert customer requirements into a comprehensive solution design.
  • Conduct analysis of client requirements and offer recommendations for implementation.
  • Collaborate closely with client architecture leads to guarantee smooth integration with the company's current or anticipated architectural framework.
  • Facilitate workshops to examine business processes and lead the definition of modified or new business processes within the framework of the proposed solution.
  • Provide education to clients and potential clients on industry best practices, covering aspects such as the architecture and configuration of Intapp application(s), data strategy, process flows, and project phasing, among others.
  • Provide guidance or facilitate workshops on data management and data mapping in relation to the proposed solution.
  • Collaborate with the Services Sales team to articulate the advantages of our implementation approach and craft Statements of Work (SOWs) for specific, more tailored implementations, incorporating the development and/or validation of project estimates.
  • Furnish feedback on project implementations to the Intapp product management team(s).

Qualifications:

  • Technical degree: BS or MS
  • 7+ years of experience in a technical implementation leadership role (project manager, technical lead, architect)
  • Product development/software engineering experience desirable
  • 5+ years of experience in the legal sector is desirable, in particular experience with industry-standard legal solutions, e.g. CRM, experience management, new business intake/conflicts, ethical walls and time entry.
  • Excellent analytical and troubleshooting skills
  • Education and/or experience with cloud solutions (Azure, AWS)
  • Education and/or experience with on premises to cloud migrations
  • Excellent interpersonal skills and ability to explain software to non-technical users
  • Demonstrated experience in leading business process reviews, design and/or change management
  • Excellent written and verbal communication skills are a must; this position involves a significant amount of direct customer interaction at all levels, from executive stakeholders to end-users
  • Excellent organizational and administrative skills; candidates must be detail-oriented
  • Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers
  • Proactive individual with a proven capacity for handling multiple tasks and the capability to quickly grasp and understand information.
  • Collaborative team member with the skill to synchronize tasks among diverse team members.
  • Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, and Visio)

What you will gain at Intapp:

  • Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork.
  • We're committed to creating a modern work environment that's connected yet flexible, supporting both professional success and work-life balance.

Benefits:

  • Competitive base salary plus variable compensation and equity
  • Generous paid parental leave, including adoptive leave
  • Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about

Equal Employment Opportunity:

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.