Customer Service Representative

3 days ago


Beverly Hills, California, United States Ermenegildo Zegna N.V. Full time
{"title": "Customer Advisor", "description": "About Zegna

As a leading global luxury menswear brand, Zegna is committed to delivering exceptional customer experiences. Our heritage and passion for quality drive our commitment to excellence.

Your Opportunity

As a Customer Advisor, you will play a key role in transforming customer interactions into memorable luxury experiences. You will engage customers in the discovery of our heritage, creating an atmosphere of passion and enthusiasm for our collections.

Key Responsibilities
  • Provide exceptional customer service, ensuring a high level of sophistication and service.
  • Develop relationships with customers, understanding their needs and preferences.
  • Consult with customers to discover their needs, exploring customer preferences and occasions for which they are shopping.
  • Anticipate customers' expressed and unexpressed needs, responding appropriately to exceed customer expectations.
  • Create opportunities for customers to experience multiple Zegna brands, products, and "total looks" through demonstrating relevant yet personalized mix and match options.
  • Promote Zegna Made-to-Measure service as part of the selling repertoire, where appropriate, to meet customers' current and/or future needs.
  • Utilize company-provided technology to offer a complete and integrated luxury experience.
  • Leverage "Zegna Stories" to support and enhance the selling ceremony.
  • Cultivate future customer connections with Zegna, including CRM after-sales activities.
  • Take ownership of resolving customer issues or complaints with empathy, adhering to Zegna customer service policies.
  • Drive and perform onsite audits of store physical inventories.
  • Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure, and style evolution, translating such knowledge into customer benefits.
  • Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met.
  • Support the orientation of new staff through acting as a learning coach or "buddy" if assigned by the General Manager.
  • Measure own performance using Zegna customer service and sales KPIs.
Requirements
  • Passionate and open-minded individual.
  • Ability to self-learn and self-develop.
  • Generates customer delight.
  • Proficient with digital technology.
  • Familiar with Apple products is a plus.
  • Excellent written and verbal communication skills.
Compensation

The hiring range for this position ranges from $20-$25/hr plus commission. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

", "lang_code": "en"}

  • Beverly Hills, California, United States Delta Electronics Full time

    Job OverviewDelta Electronics is seeking a skilled Customer Service Representative to join our team. As a key member of our Internal Sales team, you will play a critical role in building and strengthening relationships with both internal and external customers.Key ResponsibilitiesFulfill customer opportunities, including quoting, purchase orders, expediting,...


  • Beverly Hills, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Beverly Hills, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Beverly Hills, California, United States Connexion Systems & Engineering, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Connexion Systems & Engineering, Inc. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service by responding to...


  • Beverly Hills, California, United States Insight Global Full time

    Job Title: Call Center Representative Job Summary: Insight Global is seeking a skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling high-volume calls from patients and healthcare providers. Your primary goal will be to provide exceptional customer service, ensuring that patients receive...


  • Beverly Hills, California, United States Fleet Jobs Full time

    Customer Service Representative Fueler/WasherAbout the RoleAs a Customer Service Representative Fueler/Washer at Fleet Jobs, you will play a vital role in ensuring our customers have a seamless experience. Your primary responsibility will be to fuel and wash vehicles, ensuring they are clean and safe for our customers to use. You will be the face of Fleet...


  • Beverly Hills, California, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks to ensure the smooth operation of our...


  • Beverly Hills, California, United States Auto Pallets-Boxes, Inc Full time

    Job Opportunity at Auto Pallets-Boxes, IncWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Auto Pallets-Boxes, Inc. As a key member of our office staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process sales orders and invoices in a...


  • Beverly Hills, California, United States Connexion Systems & Engineering, Inc. Full time

    Job SummaryConnexion Systems & Engineering is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate order entry, and expediting requests with our planning team.Key...


  • Beverly Hills, California, United States Phoenix Ventures Full time

    Customer Service Representative - Dutch LanguageAt Phoenix Ventures, we are seeking a highly skilled Customer Service Representative to join our team. As a Dutch language expert, you will be responsible for providing exceptional customer service to our clients in Germany.Key Responsibilities:Provide timely and effective support to customers in Dutch,...


  • Beverly Hills, California, United States Hills Bank Full time

    Job Title: Customer Contact Center RepresentativeSchedule: Full-time, Monday through Friday, with availability between 7:00 am and 6:00 pm, and at least every 3rd Saturday morning (8:00 am - 12:00 pm). Average of 40 hours/week.Location: Hills BankBenefits: Comprehensive and competitive benefits package, including investment in employees' well-being and...


  • Beverly Hills, California, United States Hills Bank Full time

    Job Title: Customer Contact Center RepresentativeSchedule: Full-time; Monday through Friday with availability between 7:00 am - 6:00 pm, and at least every 3rd Saturday morning 8:00 am - 12:00 pm. Average of 40 hours/week.Location: Hills BankBenefits: Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive...


  • Beverly Hills, California, United States Ihop Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at IHOP. As a Cashier, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key ResponsibilitiesCustomer Service: Greet and seat...


  • Beverly Hills, California, United States Ermenegildo Zegna N.V. Full time

    {"title": "Customer Advisor", "description": "About ZegnaErmenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service.As a Customer Advisor, you will play a key role in delivering a memorable luxury shopping experience to our customers.Your OpportunityAs a Brand Ambassador, you...


  • Beverly Hills, California, United States O'GARA Beverly Hills Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Specialist to join our team at O'GARA Beverly Hills. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, answering calls, and addressing the needs of our guests.Key ResponsibilitiesProvide exceptional customer service to...


  • Beverly Hills, California, United States Fatburger Full time

    About FatburgerSince 1952, Fatburger has been a burger icon, serving up delicious marinated full-breast chicken sandwiches, sage & rosemary infused turkey burgers, custom made veggie burgers (with real veggies), Buffalo's World Famous Wings & Tenders.Job SummaryWe're seeking a Cashier to join our team at Fatburger. As a Cashier, you will be responsible for...


  • Beverly Hills, California, United States O'GARA Beverly Hills Full time

    Job Title: Guest Services SpecialistWe are seeking a highly skilled Guest Services Specialist to join our team at O'GARA Beverly Hills. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Operate a multi-line phone system to answer and direct calls...


  • Beverly Hills, California, United States VetJobs Full time

    Job Title: Patient Service RepresentativeCedars Sinai Medical Network is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, scheduling appointments, and managing patient registration and payment processes.Key...


  • Beverly Hills, California, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopWe're looking for a talented Guest Service Team Member to join our team at Wingstop Woodley Avenue. As a key member of our crew, you'll be responsible for delivering exceptional service to our guests, ensuring they have a positive and authentic experience every time they visit our restaurant.Key Responsibilities:Act as...


  • Beverly Hills, California, United States VetJobs Full time

    Job DescriptionCedars Sinai Medical Network is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key Responsibilities:Provide outstanding customer service through effective...