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Customer Service Representative

2 months ago

Tucson, Arizona, United States The Sherwin-Williams Company Full time

Customer Service and Sales Specialist

**Job Summary:**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product recommendations and sales techniques.

**Key Responsibilities:**

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Build strong relationships with wholesale and retail customers, understanding their needs and preferences to provide tailored solutions
* Drive sales growth through effective product recommendations and sales techniques, meeting or exceeding sales targets
* Process sales transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail
* Maintain a thorough knowledge of products and services, staying up-to-date on new developments and features
* Collaborate with colleagues to achieve sales goals and objectives

**Requirements:**

* High school diploma or equivalent required; associate's or bachelor's degree preferred
* At least one year of experience in a sales or customer service role
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
* Ability to work in a fast-paced environment, meeting sales targets and deadlines
* Strong product knowledge and sales skills, with the ability to effectively communicate product features and benefits

**Preferred Qualifications:**

* Valid driver's license and reliable transportation
* Previous experience working in a retail or customer service environment
* Knowledge of paint and paint-related products

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**How to Apply:**

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.