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Digital Product Management Director
2 months ago
We are seeking a highly experienced Director of Digital Product Management to join our team at American Express. As a key member of our Enterprise Platforms organization, you will play a critical role in driving the development of our software products and ensuring they meet the needs of our customers.
Key Responsibilities- Product Vision and Strategy: Establish and socialize a global platform product and capability vision, strategy, and roadmap for owned scope with ambitious clearly defined business metrics and targets.
- Communication and Collaboration: Communicate and build consensus across multiple departments in creating the product roadmap.
- Product Prioritization: Establish a balance between the requirements of customers, stakeholders, and engineering work.
- Feature Development: Establish features and investments across businesses and resolve prioritization conflicts when they occur.
- Global Scalability: Partner with product and technology leaders in the US and International markets to deploy globally scalable solutions, ensuring continuous focus on best-in-class user experiences, opportunities to test and learn, efficient resource usage, product quality, and speed to market.
- Agile Methodologies: Leverage agile best practices to assess feasibility of ideas, create product constructs, and innovative capabilities that power best-in-class products for our customers and business.
- Leadership and Team Management: Lead the Manilla Global AR product team with clear objectives and key results. Responsible for performance evaluations, employee engagement, coaching, and people development.
- Stakeholder Management: Coordinate the efforts of a large Agile team (stakeholders, engineers, designers, analytics) to deploy the platform enhancements across products.
- Product Evangelism: Evangelize the platform product and capabilities to stakeholders; shepherd initiatives through the development process, advocating to achieve the best outcomes.
- Analytics-Driven Decision Making: Enable analytics-driven decision making to evolve products and usage; produce ROI analyses and optimization recommendations.
- Product Development Experience: At least eight years of demonstrated ability in product development and delivery with a proven track record in defining winning product constructs and delivering a product roadmap.
- Technical and Business Acumen: A good balance of technical knowledge and business acumen with a proven track record in launching software or services in partnership with engineering teams while maintaining a customer-first attitude.
- Agile Methodologies: High degree of proficiency in OKR, Design Thinking, Event Storming, prototyping, iterative development, Scrum, Agile product development.
- Communication and Leadership Skills: Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality. Strong multi-business unit stakeholder management, with experience working with cross-functional product development teams.
- Results-Driven Mindset: Results-driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.
- Problem-Solving Skills: Ability to solve sophisticated problems with a highly analytical approach.
- Industry Knowledge: Knowledge of Payments, Accounting, Accounts Receivable, Card, and Non-Card Lending.
We offer a competitive salary range of $150,000.00 to $225,000.00 annually, plus bonus, equity (if applicable), and benefits. Our benefits package includes:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
