Quality Assurance Supervisor

4 weeks ago

Riverside, California, United States DSV Air & Sea Full time
Job Title: Quality Assurance Supervisor

We are seeking a highly skilled Quality Assurance Supervisor to join our team at DSV Air & Sea. As a Quality Assurance Supervisor, you will be responsible for ensuring that our warehouse operations meet the highest standards of quality and safety.

Key Responsibilities:

  • Maintain compliance to international, industry, and customer-specific quality standards.
  • Lead and individually perform as needed, the analysis of product/service issues to determine root causes.
  • Manage and communicate change control processes to all departments.
  • Responsible for the coordination of internal and external auditing plus maintaining the internal quality audit system.
  • Assists in implementation and monitoring of the company quality systems including, but not limited to, compliance with the following standards: ISO 9001:2008.
  • Assists in the establishment, implementation, and evaluation of quality management system metrics.
  • Provides guidance and support for both customer service and quality departments assisting with problem-solving and improvement opportunities.
  • Manages customer-driven continual improvement roadmaps.
  • Drives Continuous Improvement Programs at all levels including education of these programs.
  • Develops and conducts training on the quality system and other related topics.
  • Oversees document control; updating, creating, and publishing controlled documents including sending change notifications to affected parties/departments and follows up on the Quality Management System.
  • Develops and implements administrative systems including record management, traceability, and trend reporting.

Requirements:

  • High School Diploma or GED is required.
  • Minimum of 2 years of supervisor experience in supply chain/logistics/warehousing.
  • Able to pass TSA Security Threat Assessment (STA).
  • Able to pass Transportation Security Training Requirements and recertify annually.

Preferred Qualifications:

  • 4-Year College Degree preferred, will consider equivalent experience or combination of education and experience.
  • 3PL management experience strongly preferred.

Physical Demands:

  • Occasionally: Bending.
  • Frequently: Walking and Standing.
  • Constantly: Sitting.

Work Environment:

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.

The noise level in the work environment is usually low to moderate.

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