Bank Service Representative

3 weeks ago


Pasadena, Maryland, United States Arundel Federal Savings Bank Full time
Job Description

We are seeking a highly skilled and customer-focused Bank Service Representative to join our team at Arundel Federal Savings Bank. As a Bank Service Representative, you will be responsible for providing exceptional customer service and handling a variety of financial transactions in a fast-paced branch environment.

Key Responsibilities:
  • Process customer transactions, including deposits, withdrawals, loan payments, and transfers.
  • Disburse money orders and cashier checks.
  • Receive checks and cash for deposit in savings and checking accounts.
  • Cash checks and pay money from savings and checking accounts.
  • Inspect checks and other financial instruments for negotiability.
  • Assist customers with payroll and direct deposit questions.
  • Perform daily settlement of teller cash and other transactions.
  • Utilize strong communication skills to resolve customer inquiries and account issues.
Requirements:
  • High school diploma or equivalent.
  • At least 1 year of cash handling experience.
  • Knowledge of bank policies and procedures.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment and provide exceptional customer service.
Why Work at Arundel Federal?

Arundel Federal Savings Bank offers a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, as well as a 401(k) profit-sharing plan. We are committed to providing a positive and supportive work environment that allows our employees to grow and succeed in their careers.



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