Food and Nutrition Services Lead
3 days ago
We are seeking a highly skilled and experienced Food and Nutrition Services Lead to join our team at Emory Healthcare. As a key member of our food services team, you will be responsible for overseeing the daily operations of our patient dining services, retail/catering operations, and food production.
Key Responsibilities- Leadership and Supervision: Provide guidance and direction to food service staff, ensuring that they are equipped to provide excellent customer service and maintain high standards of food quality and safety.
- Operations Management: Oversee the daily shift operation of various sections, including patient dining services, retail/catering operations, and food production, ensuring that all tasks are completed efficiently and effectively.
- Staff Development: Train and develop staff members to enhance their skills and knowledge, and provide opportunities for advancement and professional growth.
- Customer Service: Foster a positive and welcoming environment for patients, visitors, and staff, ensuring that their needs are met and exceeded.
- Quality Assurance: Monitor and maintain high standards of food quality, safety, and sanitation, ensuring that all regulatory requirements are met.
- Communication: Collaborate with department leaders, managers, and other stakeholders to ensure effective communication and coordination of food services operations.
- Education: High school diploma or equivalent required.
- Experience: 2 years of call center experience or 2 years of food service experience with 1 year of healthcare food services experience preferred.
- Skills: Demonstrated skills in customer service, critical thinking, problem-solving, and prioritization. Basic computing and math skills required.
- Certifications: ServSafe certification required within 6 months of hire.
Emory Healthcare is committed to providing a safe and healthy work environment for all employees. The physical demands of this role may include lifting up to 75 pounds, standing, walking, and sitting for extended periods. Environmental exposures may include blood-borne pathogens, bio-hazardous waste, chemicals, and other hazards.
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