Part Time Assistant

3 weeks ago

Greenville, South Carolina, United States PacSun Full time
About the Role:

As a Part Time Assistant at PacSun, you will play a key role in delivering an exceptional customer experience and driving sales growth in our stores. You will assist the Store Manager in leading a high-performing team, ensuring a customer-focused culture, and executing operational tasks to maximize sales and profitability.

Key Responsibilities:

  • Develop and maintain a customer-focused mindset, ensuring all team members deliver a positive and authentic experience.
  • Handle customer situations in compliance with policy and procedures, escalating issues as necessary.
  • Maintain a clean and well-organized store, promoting a safe working and shopping environment.
  • Share feedback from customers with the leadership team to improve the overall customer experience.
  • Perform floor supervisor duties as needed to cover non-peak periods.
  • Deliver an engaging, positive, and authentic customer experience with all customers.
  • Hold self and others accountable for operational tasks and sales goals.
  • Coach and provide feedback on Sales Associate performance.
  • Support associate engagement by recognizing and rewarding outstanding performance.
  • Provide direction to associates to ensure understanding of company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain visual standards.
  • Drive efficiency in operational store processes.
  • Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
  • Maintain a clean and well-organized stockroom and store, promoting a safe working and shopping environment.
  • Ensure all store associates follow policies, procedures, and Safety Program practices.
  • Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion, and trends.
  • Inspire and motivate others by consistently exhibiting core value behaviors.
  • Demonstrate willingness, aptitude, and initiative to learn about product, brands, fashion, and trends.

Requirements:

  • Passion for product, brands, fashion, and trends.
  • High School Diploma or equivalent preferred.
  • Effective written, verbal, and presentation skills.
  • Strong communications skills.
  • Excellent time management skills.
  • Proficient in math and possesses strong computer skills.

Leadership Qualities:

  • Operate with the highest level of conduct, integrity, and confidentiality.
  • Develop and nurture strong cross-functional partnerships.
  • Serve as a PacSun advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent that delivers performance excellence.
  • As a manager, serve as a leader of company culture, norms, and conduct.
  • Ability to balance a strong management presence with a high level of approachability.

Physical Requirements:

  • The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • The associate must frequently sit/stand for long periods of time and climb ladders as needed.
  • While performing the duties of this job, the associate is regularly required to talk or hear.
  • The associate is frequently required to sit; stand; walk; use hands to finger, handle, or feel; as well as reach, twist, or squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Hotel, Airplane, and Car Travel may be required for SM and above roles only.

Position Type/Expected Hours of Work: This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

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