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HR Operations Specialist
2 months ago
With a presence across the country, VisionQuest provides essential care services, including residential programs, community-based initiatives, and in-home support for families.
We collaborate with state and federal agencies to address the most pressing needs in communities, offering vital services where they are most required.
Every child, regardless of their background, deserves the chance for a fulfilling life.
As the HR Operations Specialist, you will be the key player in managing HR functions within your designated program, serving as the primary point of contact for staff inquiries related to human resources and payroll.
Your responsibilities will include guiding candidates through the recruitment process, from application to onboarding, ensuring a seamless transition into our organizational culture.
In addition to recruitment and onboarding, your role is crucial in promoting effective HR and payroll operations.
You will address staff inquiries, resolving questions and concerns regarding HR practices, payroll procedures, and organizational policies.
When necessary, you will have the ability to escalate complex issues to senior HR personnel or management, ensuring that all staff needs are met with professionalism and care.
This position is vital for maintaining operational excellence and fostering a supportive workplace environment.
KEY RESPONSIBILITIES:
- HR Guidance and Decision-Making: Manage the complete HR function within the program, making informed decisions on hiring, promotions, and terminations to align with organizational objectives.
- Record Keeping and Confidentiality: Ensure the precise management of HR documentation, maintaining integrity and confidentiality. Conduct regular audits to ensure compliance and accuracy.
- Policy and Procedure Guidance: Provide accurate responses to routine inquiries from candidates and employees regarding policies, benefits, and the hiring process, directing complex questions to senior HR personnel as needed.
- Payroll Management: Oversee all payroll activities, ensuring timely and accurate processing, addressing inquiries, correcting errors, and managing payroll distribution.
- Onboarding Process: Implement a standardized onboarding process for new hires, ensuring a consistent and welcoming introduction to the organization.
- Grievance Management: Investigate and resolve employee grievances with empathy, fostering a supportive work environment.
- Performance and Attendance Monitoring: Evaluate employee performance and attendance, implementing strategies to enhance productivity and punctuality.
- Cultural Development: Promote the development and maintenance of a strong, positive organizational culture that aligns with our mission and values, fostering an inclusive workplace.
SKILLS & ABILITIES:
- Exceptional Communication: Demonstrate outstanding verbal and written communication skills.
- Interpersonal Relations and Conflict Resolution: Excel in building relationships and resolving disputes with a deep understanding of human dynamics.
- Leadership Skills: Exhibit strong leadership qualities, guiding teams with vision and integrity.
- Empathy and Positivity: Maintain a compassionate approach, fostering meaningful relationships.
- Adaptability: Capable of working independently or collaboratively, adjusting to project needs.
- Analytical Problem-Solving: Utilize sharp analytical skills and a resourceful mindset to navigate challenges effectively.
EDUCATION & EXPERIENCE:
- Preferred: Associate's degree with one year of HR experience or a high school diploma/GED with four years of HR experience. Familiarity with HR software, including Google Suite and Microsoft Office, is essential.
QUALIFICATIONS:
- Must be 21 years or older. Bilingual in English and Spanish is preferred. Must pass background checks and have a valid driver's license.
WORKING CONDITIONS:
- May require lifting up to 10 pounds frequently and up to 50 pounds infrequently. Tasks may involve standing or walking for 50% of the day.
