Cashier (Customer Service Representative)

1 month ago

Rio Rancho, New Mexico, United States Natural Grocers Full time
About the Role

We are seeking a highly motivated and customer-focused Cashier to join our team at Natural Grocers. As a Cashier, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Responsibilities
  • Provide world-class customer service, ensuring that every customer interaction is positive and memorable.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Support various departments, including stocking, receiving, and maintaining a clean and organized store environment.
  • Participate in company initiatives, such as promoting special events and programs, and engaging with customers to drive sales and loyalty.
  • Gain product knowledge and stay up-to-date on store promotions, sales, and new products.
Requirements
  • Strong people skills, with the ability to work effectively with customers, colleagues, and management.
  • Retail experience, preferably in a grocery store or similar environment.
  • Cashiering skills and experience with handling money and operating a cash register.
  • Ability to pass food safety training courses and certifications.
  • Attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Ability to work in a team environment, taking direction and following through on tasks and responsibilities.
Benefits

Natural Grocers offers a comprehensive benefits package, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • Good4U Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program

Full-Time Crew Members (30+ hours/week) also receive:

  • Medical, Dental and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
About Natural Grocers

Natural Grocers is a company that is passionate about empowering people to experience health and wellbeing. We believe that all people should be empowered to experience health and wellbeing, and we strive to create an inclusive and diverse work environment that reflects this commitment.

We are committed to nurturing an ecosystem of diversity and inclusion, where our Crew can continue to thrive. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.

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