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Industrial Parts Specialist

2 months ago

Imperial, Missouri, United States Cambridge Air Solutions Full time
Job Summary

Cambridge Air Solutions is a leading provider of high-performance energy-efficient industrial heating and ventilation systems. We are seeking a skilled Parts Technician to join our team and play a crucial role in ensuring customer satisfaction.

Key Responsibilities
  • Facilitate inbound inquiries for assistance with parts and respond to customer inquiries in a timely and accurate manner.
  • Capture customer interactions into the CRM platform and actively seek methods to elevate customer experience.
  • Recommend and up-sell parts related to preventative maintenance.
  • Collaborate with Operations, Engineering, and Supply Chain on parts defects.
  • Maintain an ample supply of purchased parts in inventory.
Why Work with Us

Cambridge Air Solutions is a family-owned and operated business that values its employees and customers. We offer a competitive base salary and annual uncapped bonus incentive tied to company goals and profitability. Our benefits package includes medical, dental, vision insurance, paid time off, paid holidays, and a 401(k) plan.

Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills. You will also need to be able to work effectively in a team environment and be able to adapt to changing priorities.