Patient Financial Services Representative
3 weeks ago
Transformative Role in Patient Financial Services
Firstsource Solutions USA, LLC is seeking a highly skilled Patient Financial Services Representative to join our team. As a key member of our patient financial services team, you will play a vital role in ensuring that patients receive the financial assistance they need to access quality healthcare.
Key Responsibilities:
- Screen patients for eligibility assistance programs, providing information and reports to client contacts as needed.
- Initiate the application process for patients, identifying specific needs and assisting with enrollment applications.
- Provide exceptional customer service, introducing patients to Firstsource services and informing them of regular progress updates.
- Document patient information and results of screenings in designated tracking tools and hospital computer systems.
- Collaborate with hospital staff to maintain a positive working relationship and report important occurrences to management.
Requirements:
- High school diploma or equivalent required.
- 1-3 years of experience in medical coding, billing, eligibility, or other pertinent medical experience preferred.
- Basic computer skills and excellent communication skills required.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for growth and professional development.
- A dynamic and supportive work environment.
Equal Opportunity Employer: Firstsource Solutions USA, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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