Guest Experience Leader

4 weeks ago


Hyattsville, Maryland, United States McDonald's Full time
Join Our Team as a Guest Experience Leader

We are seeking a Guest Experience Leader to join our team at McDonald's. As a Guest Experience Leader, you will be responsible for ensuring that every guest has a positive experience in our restaurant. This includes greeting guests, handling customer concerns, and working with your team to maintain a clean and welcoming environment.

Key Responsibilities:

  • Lead the guest experience by checking in with guests and ensuring they are enjoying themselves
  • Handle guest concerns and provide resolutions to their satisfaction
  • Work with your team to maintain a clean and welcoming environment
  • Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

Requirements:

  • A humble and hospitable demeanor
  • Passion for helping and serving others (customers and fellow team members)
  • A desire to learn and grow
  • The ability to communicate effectively and anticipate customer needs

What We Offer:

  • Competitive pay from $19.41/hour plus cash incentives
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:

McDonald's Corporation and McDonald's USA, LLC are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Accommodation:

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws.

COVID-19 Safety:

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities.



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