Field Service Technician

3 weeks ago

Salt Lake, Utah, United States Mettler-Toledo Full time
Job Summary

The Field Service Technician will be responsible for performing calibration and preventative maintenance on industrial weighing equipment without assistance. This role requires a strong understanding of electrical and mechanical repair philosophies, as well as the ability to work independently and as part of a team.

Key Responsibilities

• Perform calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
• Assist and cooperate with Scheduling Analyst and Service Support Team as necessary.
• Promote and sell service and products, submitting sales leads at a level commensurate with experience.
• Maintain inventory levels as assigned by SBU and maintain appropriate accuracy and control over stocked items.
• Ensure compliance with all company and customer safety and quality policies and procedures.
• Work to ensure customer uptime requirements are met and that all work assignments are completed on time.
• Accurately complete and submit all required paperwork on a daily basis as required via company issued Laptop PC in a professional manner.

Requirements

• A valid driver's license.
• Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in the areas of Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
• Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
• Customer facing or field service experience preferred. Commercial experience desired.
• Basic understanding of electrical and mechanical repair philosophies including: basic understanding of PC networking & software configuration.
• 1 - 3 years electro /mechanical repair or weighing industry experience.
• The ability to obtain and maintain a CDL and Weights and Measures license in the service area for continued employment. Failure to obtain or the loss of either license could result in termination of employment.
• Demonstrated skill in the use of Microsoft Office products including Word, Excel and Outlook.
• The capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
• The ability to travel overnight, which may be up to 10% on avg.; but could be as high as 25% depending on business needs; expectations are to travel primarily via the Company assigned vehicle, but may be required to travel by plane.
• Residence within the service territory.
• The ability to work overtime in the range of 10 - 15% on average, but may be as high as 25% in a given time period.
• Willingness to be exposed to hazards in the work site including, but not limited to, chemicals and solvents, vehicle traffic and machinery & moving parts; Exposure to dust, dirt, cold work environments, and fumes varies from work site to work site.
• Willingness to wear special protective equipment and clothing when required.
• This position is considered safety sensitive and is subject to drug testing permitted by law. This position will be subject to DOT drug and alcohol testing as well as a DOT physical exam.

About METTLER TOLEDO

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy . If you'd like more information about your EEO rights as an applicant under the law, please click here .

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