Field Service Automation Specialist
3 weeks ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Job SummaryWe are seeking a highly skilled Field Service Automation Engineer to join our team. As a Field Service Automation Engineer, you will be responsible for providing technical support solutions, including installation, corrective, pre-emptive and proactive maintenance, to our customers.
Key Responsibilities- Represent Abbott Diagnostic Division to its customers, providing on-site support and troubleshooting services.
- Support field personnel and district business objectives, providing direction and mentoring skills to other Field Service Representatives.
- Troubleshoot and resolve complaints reported by customers on a minimum of five increasingly complex instruments.
- Understand and follow Quality System procedures, accurately and timely documenting complaint resolution.
- Maintain a safe work environment, following laboratory safety guidelines.
- Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott.
- Bachelor's degree or equivalent relevant experience required.
- Travel up to 30%.
- Preferred qualifications: Bachelor's/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us on www.abbott.com and on Twitter @AbbottNews and @AbbottGlobal.
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