Field Service Automation Specialist

3 weeks ago


Los Angeles, California, United States Abbott Laboratories company Full time
About Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Job Summary

We are seeking a highly skilled Field Service Automation Engineer to join our team. As a Field Service Automation Engineer, you will be responsible for providing technical support solutions, including installation, corrective, pre-emptive and proactive maintenance, to our customers.

Key Responsibilities
  • Represent Abbott Diagnostic Division to its customers, providing on-site support and troubleshooting services.
  • Support field personnel and district business objectives, providing direction and mentoring skills to other Field Service Representatives.
  • Troubleshoot and resolve complaints reported by customers on a minimum of five increasingly complex instruments.
  • Understand and follow Quality System procedures, accurately and timely documenting complaint resolution.
  • Maintain a safe work environment, following laboratory safety guidelines.
  • Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott.
Requirements
  • Bachelor's degree or equivalent relevant experience required.
  • Travel up to 30%.
  • Preferred qualifications: Bachelor's/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology.
What We Offer

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
Join Our Team

Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us on www.abbott.com and on Twitter @AbbottNews and @AbbottGlobal.



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