Senior Network Administrator

3 weeks ago

San Antonio, Texas, United States Randstad Full time
Job Summary:

We are seeking a highly skilled Sr. Network Administrator to join our team. The ideal candidate will have a strong background in network administration, with experience in designing, implementing, and managing complex network infrastructures.

Key Responsibilities:

Executing Infrastructure Design Tier III functions to include: design and documentation audit, planning excellence, solution assistance & 3rd party support;

Leading Infrastructure Design Tier III from a technical perspective to ensure compliance with Infrastructure process as designed at Level III;

Assessing complex technical situations and shaping appropriate actions;

Resolving technical issues arising from network, server, database, and desktop integrations & failures

Requirements:

Bachelor's degree in Computer Science, Information Systems or related field of study and minimum 7 years IT Experience, OR 12 years equivalent experience and knowledge;

7 or more years' experience in a technically diverse support environment;

5 or more years' experience supporting three or more of the following technical disciplines at an enterprise level: virtual environments, network storage, cisco networking, security, telephony, SQL, server level system administration;

2 or more years of related IT Management/Supervisory experience of three or more staff;

Experience working with 3rd party vendor support;

Certifications:

A minimum of 1 of the below certificates or equivalent;

CCNP;

CCDA;

MCSE (Cloud Platform & Infrastructure or Data Management & Analytics);

VCP-DV (VCP-DT Preferred);

Citrix SD-WAN Certified;

Preferred:

Experience with SDWAN, Enterprise WIFI, ITMs and Cloud Technologies;

Financial services industry experience;

Required Skills:

Broad knowledge of Information Technology environments, support and technologies;

Deep (Senior Tier 3 Level) knowledge of at least 3 technologies including: server, network, storage, backup, and security;

PC skills to include One Note, Word, Excel, PowerPoint, and Visio;

Ability to effectively communicate technical knowledge and expertise to other professionals, regulators and credit union staff;

Outstanding track record of delivering technical support that meets business and member needs/expectations;

Strong written, verbal and interpersonal communication skills;

Strong analytical, technical and conceptual skills with attention to detail;

Results oriented with a strong focus on the customer (both internal & external);

Ability to tailor communication style to different audiences and to exercise good judgment in frequency and nature of communications to different parties;

Effective time management and prioritization skills;

Strong vendor management skills;

Strong service orientation to align needed support to the desired business outcome;

Strong collaboration and teamsmanship to all Credit Human departments;

Strong general knowledge of Microsoft & Cisco standards and products;

Strong time management skills;

Location:

San Antonio, Texas;

Job Type:

Contract;

Salary:

$51 - $55 per hour;

Work Hours:

8am to 4pm;

Education:

Bachelor's degree;

Responsibilities:

Executing Infrastructure Design Tier III functions to include: design and documentation audit, planning excellence, solution assistance & 3rd party support;

Leading Infrastructure Design Tier III from a technical perspective to ensure compliance with Infrastructure process as designed at Level III;

Assessing complex technical situations and shaping appropriate actions;

Resolving technical issues arising from network, server, database, and desktop integrations & failures;

Resolving Infrastructure issues that fall outside defined procedures;

Overcoming immediate technical obstacles by directing action as they are encountered within granted authorities;

Participating in on-call for responding to after-hours requests that are identified as critical for implementations that have not transferred to maintenance;

Performing incident response activities in accordance with Incident Response process designed at Level III and related to Infrastructure;

Delivering needed Tier 3 technical support for:

Business user technical consultation for all physical and virtual environments;

Business user technical issues that have been escalated for all implementations supported by Infrastructure Design;

Server based security applications;

Server based application technical issues and resolution;

Network and connectivity issues (routers, switches, circuits) and resolution;

Updates, patches, and upgrades to all servers supported by Infrastructure Design;

End-to-end system optimization of applications as assigned by Manager;

Maintaining the virtual storage and backup health guidelines for the enterprise and related replications;

Collaborate with other Tier 3 staff to provide guidance as needed for the installation and configuration of new network and server assets;

Configuring IT assets and making needed modifications to optimize system performance and availability;

Effectively configuring to best practice virtual and physical systems, as well as third party hosted services as required by internal customers;

Diagnosing emerging system, server, network and security problems and initiate actions to prevent and/or overcome the problems identified;

Working effectively and cooperatively with full commitment on tasks assigned by the Infrastructure Design Manager;

Effective written and verbal communication, planning, and documented handoff of applications pending acceptance of other teams;

Qualifications:

Experience level:

Experienced;

Minimum 8 years of experience;

Education:

Bachelor's degree;

Skills:

Cisco;

VMWARE;

SDWAN;

Citrix;

CCNP;

Fortinet;

Network Administration;

Equal Opportunity Employer:

Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

Offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

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