Customer Service Associate
7 days ago
**Key Responsibilities:**
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about hotel services, amenities, and local attractions.
- Maintain accurate records of guest information and reservations using hotel management software.
**Requirements:**
- Previous experience in a front desk role within a hotel or resort setting is preferred.
- Strong customer service skills with a focus on guest relations.
- Familiarity with phone systems and hotel management software is advantageous.
- Bilingual candidates are encouraged to apply to better serve our diverse clientele.
**Estimated Salary:** $42,000 - $60,000 per year
**What You Will Do:**
This role offers a unique opportunity to work in a fast-paced hotel environment, interacting with guests and resolving their concerns in a timely and professional manner.
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