Lead Retail Sales Associate
5 days ago
Saatva is a luxury mattress and home furnishings brand that prioritizes customer satisfaction and provides exceptional sleep solutions. Our mission is to deliver a personalized shopping experience, ensuring every customer finds the perfect mattress for their needs.
Job SummaryWe are seeking a highly skilled Lead Sleep Guide to join our team at Saatva. As a key member of our sales team, you will be responsible for driving sales growth, promoting a positive company culture, and providing exceptional customer service. If you possess strong leadership skills, a passion for quality products, and a dynamic personality, we encourage you to apply.
Key Responsibilities- Meet and exceed sales targets in collaboration with the Viewing Room Manager
- Promote a positive company culture through team building and mentorship
- Maintain a high level of organization and multitasking skills to manage daily tasks efficiently
- Build strong relationships with customers to provide a knowledgeable and exceptional shopping experience
- Assist in management tasks as needed to maintain a high level of team productivity
- Utilize computer skills and software to enhance productivity and efficiency
- Maintain a clean and healthy work environment that reflects Saatva's commitment to quality
- Ensure scheduling aligns with Manager's Days Off to optimize team efficiency
- Minimum 2 years of customer-facing experience in a luxury product environment
- Prior experience in a managerial role is required
- Superior coaching and mentoring skills
- Dynamic, articulate, and affable personality with strong communication skills
- Passionate about quality products and dedicated to delivering exceptional customer service
- Strong leadership skills with the ability to lead by example and motivate a team
- Comfortable working in a fast-paced and dynamic environment
- Ability to adapt to changing priorities and handle multiple tasks simultaneously
- Ability to work a retail schedule, including weekends and sales holidays
- Competitive compensation: $25-$31/HR
- Medical, dental, and vision insurance available
- Paid vacation
- Bonus program
- 401K employer match
- FSA/HSA/commuter benefits available
- Employee referral bonus
- Blink discounted gym membership
- Employee discounted products
- Friends and family discounts
- Dynamic and dedicated team
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