FCMB Claims Customer Service Advocate II

5 days ago


Florence, South Carolina, United States PGBA Full time
Job Summary

This role is responsible for providing timely and accurate assistance to customers with their healthcare claims and concerns. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to problem-solve and think critically.

Key Responsibilities:

* Respond to customer inquiries via phone, email, and chat
* Resolve customer complaints and concerns in a timely and professional manner
* Collaborate with internal teams to resolve complex issues
* Provide accurate and timely information to customers regarding their claims and benefits
* Maintain accurate records and documentation of customer interactions

Requirements:

* High school diploma or equivalent required
* 2 years of customer service experience or 1 year of claims or appeals processing experience and 1 year of customer service experience preferred
* Excellent verbal and written communication skills
* Strong problem-solving and critical thinking skills
* Ability to work in a fast-paced environment and handle multiple priorities

What We Offer:

* Comprehensive training program to ensure success in the role
* Opportunities for career growth and advancement
* Competitive salary and benefits package
* Collaborative and dynamic work environment

How to Apply:

Submit your application and resume to our recruiting team. We will review your qualifications and contact you to discuss the next steps in the process.

  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a Claims Customer Service Advocate to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries, identifying incorrectly processed claims, and completing adjustments and related reprocessing actions. You will also review and adjudicate claims and/or non-medical...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a highly skilled Customer Service Advocate to join our team at BlueCross BlueShield of South Carolina. As a Customer Service Advocate, you will be responsible for providing exceptional customer service to our members, responding to routine inquiries, and resolving complex claims and appeals in a timely and professional manner.Key...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Position Overview:This position is essential in providing support to our clients by addressing their healthcare inquiries and claims issues in a professional and efficient manner.Key Responsibilities:- Assist customers with their healthcare-related questions and concerns regarding claims.- Conduct thorough research to resolve complex issues.- Maintain a high...


  • Florence, South Carolina, United States PGBA Full time

    Job SummaryThis role involves providing timely and accurate assistance to customers regarding their healthcare claims and concerns. The ideal candidate will possess excellent communication skills, be able to handle high-stress situations, and have a strong ability to learn and adapt to new information.Key ResponsibilitiesRespond to customer inquiries via...


  • Florence, South Carolina, United States PGBA Full time

    Job SummaryThis role involves providing timely and accurate assistance to customers regarding their healthcare claims and concerns. The ideal candidate will have excellent communication skills, be able to handle high-stress situations, and possess a strong ability to learn and adapt to new information.Key ResponsibilitiesRespond to customer inquiries via...


  • Florence, South Carolina, United States PGBA Full time

    Overview This position plays a crucial role in assisting our clients by addressing their healthcare inquiries and claims issues in a timely and accurate manner. The nature of this role can be intricate, often necessitating research and the ability to adapt responses to ensure that our clients receive correct information on their first inquiry. Position...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a highly skilled Customer Service Advocate III to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complex claims inquiries, and ensuring a positive experience for all interactions.Key...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a highly skilled Claims Customer Service Representative to join our team at BlueCross BlueShield of South Carolina. As a Claims Customer Service Representative, you will be responsible for providing exceptional customer service to our members, responding to routine inquiries, and resolving claims-related issues in a timely and...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    We are seeking a skilled Claims Customer Service Advocate I to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and providing exceptional customer service. Your key responsibilities will include:Responding to customer inquiries in a timely and professional mannerIdentifying and...


  • Florence, South Carolina, United States Erie Insurance Group Full time

    Job SummaryAs a Property Adjuster II at Erie Insurance Group, you will play a critical role in handling all types of property claims with independent discretion or judgment. You will assist or act on behalf of the claims supervisor when required, exercising your expertise to ensure fair and timely resolutions for our policyholders.Key Responsibilities*...


  • Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Claims Customer Service Advocate IWe are seeking a skilled Claims Customer Service Advocate I to support our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and providing exceptional customer service.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • Florence, South Carolina, United States Hancock Claims Consultants Technicians Full time

    Job Title: Content Onsite Field InspectorHancock Claims Consultants is seeking a skilled and detail-oriented Content Onsite Field Inspector to join our team of independent contractors. As a Content Onsite Field Inspector, you will travel to properties to inspect personal properties and create an inventory list of lost items.Key Responsibilities:Conduct...

  • Claims Examiner

    1 week ago


    Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a skilled Claims Processor II to join our team at BlueCross BlueShield of South Carolina. As a Claims Processor II, you will play a critical role in reviewing and adjudicating complex or specialty claims, ensuring that they are processed in accordance with organizational policies and procedures.Key ResponsibilitiesExamine and...


  • Florence, South Carolina, United States PGBA Full time

    Overview This position plays a crucial role in assisting our clients by addressing their healthcare inquiries and claims issues in a timely and precise manner. The nature of this role can be intricate, necessitating thorough research and the ability to navigate off-standard procedures to ensure that our clients receive accurate responses on their first...


  • Florence, South Carolina, United States PGBA Full time

    Overview This position is essential in assisting our clients with their healthcare inquiries and claims issues in a timely and accurate manner. The role may involve complex problem-solving and requires the ability to navigate off-standard procedures to ensure our clients receive the correct information on their first inquiry. Position Details Work...

  • Claims Examiner

    7 days ago


    Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Claims Processor I Job DescriptionWe are currently hiring for a Claims Processor I to join our team at BlueCross BlueShield of South Carolina. As a Claims Processor I, you will be responsible for the accurate and timely processing of claims. This role requires strong analytical and problem-solving skills, as well as excellent communication and organizational...

  • Claims Specialist

    2 weeks ago


    Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Claims Processor I OpportunityWe are currently hiring for a Claims Processor I to join BlueCross BlueShield of South Carolina. As a key member of our team, you will be responsible for the accurate and timely processing of claims. This role is ideal for individuals who are detail-oriented, organized, and possess excellent communication skills.Key...


  • Florence, South Carolina, United States Davies Group Full time

    About the RoleDavies Group is seeking an experienced Workers' Compensation Claims Supervisor to join our growing team. As a Claims Supervisor, you will play a critical role in ensuring the quality and efficiency of our claims handling process.Key ResponsibilitiesSupervise a team of adjusters, nurse case managers, and team assistants to ensure timely and...


  • Florence, South Carolina, United States PGBA Full time

    About the RoleThis is a challenging and rewarding position that requires strong communication and problem-solving skills. As a Customer Service Representative, you will be the primary point of contact for our members and providers, responding to their inquiries and resolving their concerns in a timely and accurate manner.Key ResponsibilitiesRespond to member...


  • Florence, South Carolina, United States Cincinnati Insurance Company, Inc. Full time

    Make a Difference with a Career in InsuranceCincinnati Insurance Company, Inc. is seeking a talented Field Claims Representative to join our team. As a relationship-based organization, we value a diverse workforce and provide equal employment opportunity to all qualified persons.About the RoleWe are looking for a skilled professional to investigate and...