Flooring Solutions Representative

7 days ago


Duluth, Georgia, United States EVENT SOLUTIONS Full time
Event Solutions
We are seeking a talented Flooring Solutions Representative to join our team. In this role, you will be responsible for interacting with customers to understand their needs, resolving issues, and providing exceptional service experiences. If you possess excellent communication skills, a strong work ethic, and a passion for delivering results, we encourage you to apply.

About the Job:
  1. You will receive and respond to inbound calls and emails from customers, providing timely support and resolution to their inquiries.
  2. You will use your problem-solving skills to identify and resolve customer complaints, ensuring a high level of satisfaction.
  3. Through effective communication and active listening, you will develop strong relationships with customers, driving loyalty and retention.
  4. You will assist the Sales Manager in various aspects of the business, including quoting, order processing, and more.

Qualifications:
  • College degree or equivalent preferred.
  • Experience in the trade and/or consumer show industry.
  • Proven customer service skills, with a focus on communication and conflict resolution.
  • Ability to work well under pressure, meeting deadlines and delivering results.
  • Strong organizational skills, with attention to detail and a commitment to quality.

Benefits:
  • Competitive salary range: $55,000 - $65,000 per year.
  • Opportunities for career growth and professional development.
  • A collaborative and dynamic work environment.


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