Automotive Store Manager Assistant

4 days ago


Fishers Indiana, United States Monro Auto Service and Tire Centers Full time
Job Summary

The Assistant Manager role is a full-time position and is hourly based upon the needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it.

Key Responsibilities
  • Schedule Guest Appointments: Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs.
  • Drive Sales Growth: Help achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
  • Provide Exceptional Guest Service: Attend to all guest needs in areas of sales, service, complaints, and adjustments.
  • Build Guest Relationships: Build guest relationships to maximize customer satisfaction, loyalty, and retention.
  • Assist Technicians: Assist technicians in conveying repair and service needs to guests.
  • Maintain Store Condition: Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
  • Manage Inventory: Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
  • Lead and Direct: Provide direction and oversight to other technicians and assist where needed with services/repairs.
  • Optimize Store Workflow: Assist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
  • Understand and Adhere: Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
Compensation

Pay is $15-$18 hourly, based on experience.



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