Store Operations Manager

3 days ago


Cumberland, Maryland, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Walmart. As a key member of our management team, you will be responsible for driving the financial performance of our facility, ensuring excellent customer service, and promoting a positive work environment.

Key Responsibilities
  • Financial Performance: Drive and ensure the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved.
  • Customer Service: Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service.
  • Operational Excellence: Directs facility operations by setting the standard for appropriate service levels, teaching and developing effective merchandise presentation, and ensuring quality assurance standards.
  • Associate Development: Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoring associates.
  • Business Planning: Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, and removing barriers and obstacles that impact performance.
Requirements
  • Education: 2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees.
  • Experience: 1 year's general management experience to include financial accountability.
  • Preferred Qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Benefits

We offer a competitive salary range of $80,000.00-$100,000.00, annual or quarterly performance bonuses, and additional compensation for certain positions may also include Regional Pay Zone (RPZ), Sales Volume Category (SVC), and Complex Structure.

We also offer a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, paid time off benefits, and more.



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