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Customer Service Representative

2 months ago

Wimberley, Texas, United States Ace Hardware Full time
Job Summary

Ace Hardware is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Sales and Inventory Management: Assist with sales and inventory management by processing transactions, receiving and stocking merchandise, and maintaining accurate inventory levels.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks as needed.
Requirements
  • High School Diploma or Equivalent: Required.
  • Basic Computer Skills: Proficient in basic computer skills, including Microsoft Office and point-of-sale systems.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Physical Demands: Ability to lift up to 95 pounds, stand for long periods, and move quickly and efficiently in a fast-paced retail environment.