Customer Service Representative

2 weeks ago


Wimberley, Texas, United States Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service I. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities
  1. Provide exceptional customer service, ensuring a positive and welcoming experience for all customers.
  2. Assist customers with sales and service within all departments, including lumber, paint, and hardware.
  3. Process transactions accurately and efficiently, including cash handling and operating a two-way radio.
  4. Maintain a clean and organized store environment, including stocking and fronting merchandise, and printing bin tags.
  5. Assist with inventory management, including processing overstock and maintaining accurate inventory levels.
  6. Respond to customer service calls and assist with customer inquiries.
  7. Work effectively with limited supervision, staying focused on tasks and prioritizing responsibilities.
Requirements

To be successful in this role, you will need to possess basic computer and software skills, including proficiency in Windows XP and Epicor software. You will also need to be physically able to safely lift up to 95 pounds and obtain certification for operation of a forklift and other materials handling equipment.

We offer a competitive hourly rate, commensurate with qualifications, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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