Operations Manager

3 days ago


San Jose, California, United States Waterworks Aquatics Full time
Job Overview

Waterworks Aquatics is seeking a highly motivated and performance-driven Assistant General Manager to oversee the administrative duties of our Northern California Region. This role requires strong leadership skills, excellent communication abilities, and a passion for driving results.

Key Responsibilities:

  • Manage the overall administration of the region to ensure seamless operations.
  • Lead and develop the aquatics team, providing regular feedback and coaching.
  • Collaborate with senior management to improve existing systems and processes.
  • Provide guidance and support to Customer Experience Experts, Senior Customer Experience Experts, Shift Leads, and Lead Trainers.
  • Maintain office flow and operations in line with Waterworks standards.


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