**Backend Infrastructure Specialist**
1 week ago
We are seeking a highly skilled IT Systems Administrator II to join our team at SMS Group Inc. This role involves supporting the team in maintaining the stable operation of our Backend Systems, encompassing Active Directory, physical, and virtual server infrastructure.
Key Responsibilities- System Maintenance: Perform installation and maintenance of IT systems and server hardware to ensure optimal performance and uptime.
- Virtualized Systems: Maintain virtualized systems and Hypervisors to support our business operations.
- Operational Continuity: Participate in operational continuity exercises to ensure business continuity in the event of an outage.
- SCCM Packages: Create and maintain SCCM packages to streamline system updates and deployments.
- System Troubleshooting: Analyze and troubleshoot system faults to minimize downtime and ensure business continuity.
- Level 2 Support: Provide Level 2 support to our IT Service Desk to resolve technical issues and improve customer satisfaction.
- Data Management: Assist the Senior Systems Administrator with data backup, restore, and archiving to ensure data integrity and availability.
- Network and File Resource Management: Help the Senior Systems Administrator manage network and file resource access to ensure secure and efficient data sharing.
- Documentation: Create and update system and process documentation to ensure knowledge sharing and compliance.
- Travel: Willingness to travel for business (domestic and international) to support our global operations.
- Experience: Minimum 2 years of System Administrator experience in a similar role.
- Skills: Proficiency with Active Directory and related services/roles, experience with Hyper-V and/or VMware, knowledge of PowerShell, and strong analytical and problem-solving skills.
- Personal Qualities: Attention to detail, effective written and oral communication, interpersonal skills, ability to convey ideas in user-friendly language, self-motivated, and able to prioritize tasks in high-pressure environments.
- Customer Focus: Customer service focused and experience in collaborative team environments.
We offer a competitive compensation package, medical/dental/vision coverage, paid vacation and holidays, 401k with company match, training opportunities, tuition reimbursement program, and more.
About UsSMS Group Inc. is a global leader in the metals industry, providing original equipment, maintenance, and spare part services for various metal production processes. This includes continuous casting, rolling, tubing, pipe welding, forging, non-ferrous technology, and heat treatment plants - all from a single source.
We are an equal opportunity employer and welcome applications from diverse candidates. Employment decisions are based on merit and business needs, without discrimination based on race, color, gender, religion, national origin, age, sexual orientation, disability, veteran status, or gender identity. Offers of employment are subject to the successful completion of a drug screening and physical capacity evaluation.
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